Shopify Store Conversation Specialist (Remote, Entry Level)

Jump into the world of e-commerce customer support as a Conversation Specialist working with Shopify merchants. This remote, entry-level role puts you in direct contact with shoppers through live chat, guiding them through their purchase experience and resolving concerns in real-time. Perfect for someone looking to break into customer service and build valuable experience in the online retail space.

What you will be doing: You'll respond to incoming customer inquiries through live chat channels on store websites and social platforms. Your day involves answering questions from both existing shoppers needing support and prospects interested in learning more about products.

Contract length: Flexible, no fixed end date.

Rate: $35 per hour.

Skills/background needed: A working device that can run web browsers and chat platforms (smartphone, tablet, or computer). Comfortable working without direct supervision. Strong attention to detail when following procedures and guidelines. Minimum 10 hours weekly availability. Strong, dependable internet connection required.

Hours per week: 10+ hours weekly.

Location: Remote work worldwide (United States preferred).

Live chat support specialists are sought after across the globe right now, making this an excellent entry point into customer service.