Etsy Shopping Chat Assistant - Fully Remote

Do you have a genuine interest in supporting independent makers and collectors? Join our team as a Remote Chat Support Specialist and become the bridge between creative entrepreneurs and their customers across the globe. You'll respond to buyer inquiries about products, guide customers through purchases, and help ensure every interaction reflects the unique charm of handmade and vintage marketplaces. If you love working in a dynamic, creative space while making a real difference for small business owners, we'd love to have you.

What you will be doing: You'll manage incoming customer conversations through live chat channels on websites and social platforms. You'll address concerns from current buyers seeking support or answer questions from prospective customers interested in making a purchase.

Contract length: Flexible, no set duration required.

Rate: $35 per hour.

Skills/background needed: Access to a smartphone, tablet, or computer to use chat and web platforms. Ability to work with minimal supervision. Strong attention to detail and capacity to follow guidelines precisely. At least 10 hours per week of availability. Stable, dependable internet connection.

Hours per week: 10+ hours weekly.

Location: Remote work worldwide (United States preferred).

Chat support specialists are highly sought after across the globe right now.