Are you someone who genuinely enjoys helping people make smart purchasing decisions? We're seeking thoughtful and organized professionals to become Chat Support Sales Associates on our growing team. Working through live chat, you'll connect with customers across our website and social channels, answering their questions about our products, completing transactions, and resolving any issues with courtesy and professionalism.
What you will be doing: You'll respond to customer inquiries arriving through live chat on our web platform and social media pages. These conversations range from new shoppers exploring our catalog to existing customers needing post-purchase assistance or clarification.
Contract length: Ongoing, no set end date.
Rate: $35 per hour.
Skills/background needed: Access to a reliable device for chatting (smartphone, tablet, or computer). Comfortable working without close supervision. Ability to follow established protocols and guidelines precisely. Minimum 10+ hours weekly availability. Fast, stable internet connection required.
Hours per week: 10+ hours minimum.
Location: Remote work worldwide (United States preferred).
Chat-based customer service roles are experiencing strong demand across the globe right now.
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