Looking to launch your customer service career without dealing with phone support? Join our team as a Customer Success Associate and connect with customers through text-based chat channels. This entry-level role is ideal for someone new to the field who wants hands-on experience, comprehensive onboarding, and zero experience prerequisites.

What you will be doing: You'll be the friendly voice behind our live chat, interacting with customers across our website and social platforms. Your day-to-day will include answering product questions, sharing service details, supporting purchasing decisions, and highlighting relevant offers.

Contract length: Flexible, no set duration

Rate: $35 per hour.

Skills/Background Needed:

Access to a working device for chat and social platforms (smartphone, tablet, or computer).
Comfortable working on your own with minimal supervision.
Excellent attention to detail when following guidelines.
Minimum 5 hours weekly availability.
Stable, dependable internet connection.

Hours per week: 5 – 40 hours

Location: Remote work worldwide (United States preferred).

Live chat support roles are in high demand across industries. Ready to get started on your customer success journey?

Ready to start your remote career? Click below to apply for this position.

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Customer Success Associate – No Phone (Entry Level / No Prior Experience Required)